Privacy Policy

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Last updated: 15 August 2024

We are committed to protecting and respecting your privacy. Land Technologies Ltd, Land Technologies, Inc (“LandTech”, “we” “us” “our”), or the relevant LandTech group company (including Built-ID Limited), is the controller of your personal data and can be contacted at [email protected]. This Privacy Policy (together with our General Terms & Conditions, Website Terms of Use and any other documents referred to in it) sets out the basis on which any personal data will be handled by us when you use our services, supply services to us, apply for a job with us or browse our websites. Please take your time to read this Privacy Policy as it's important for you, and us, that you understand everything in it. Then you can get to finding development opportunities! First off…

Our Services

We operate:

www.land.tech ("UK marketing site")
www.landtech.us ("US marketing site")
app.landinsight.io, app.landenhance.io and app.land.tech ("web apps")
LandInsight GO ("mobile app")
community.land.tech (LandTech Community)
www.built-id.com (“Built-ID marketing site”)
www.givemyview.com (“GMV platform”)

Together, these form "our services". This Privacy Policy sets out the extent of the processing of personal data during all the services listed above.

Data Collection

This section explains the types of personal data we collect from and about you, and the sources of that data.

Data you give us.

This is information about you that you give us by filling in any forms on our services or by corresponding with us by phone, email or otherwise. It includes information you provide when you register to use our services or subscribe to any of our services, and when you report a problem with any of our services. The information you give us may include your name, address, email address, phone number or financial information required for billing purposes.

You may also provide us with information when you attend a networking event.

In our mobile app or LandTech Community, this may be location data and photos in your camera roll. Please see the LandInsight GO section for more detail about this. In LandTech Community and the GMV platform this might also include posts and pictures you share or actions on other posts e.g. likes or comments, event registration details.

You may also participate in a poll or survey on the GMV platform in relation to your views on a particular project or campaign. We may ask for your contact information when participating in a poll and for your views and opinions on questions specific to that campaign. Please note that you can still vote anonymously by choosing not to provide this information, but it is only by creating a profile and providing your name and email address that you can donate points earned by voting to a local charity. Where a client requests additional information specific to a particular project or campaign, they will act as controller in respect of such information in line with their privacy policies.

Please ensure that if you provide us with another individual’s personal data, for example by using the “Recommend” function on LandTech Community, that they have agreed to you giving it to us.

Note that if you provide us with your special category data (for example, in a post on LandTech Community sharing data revealing racial or ethnic origin, political opinions, religious and philosophical beliefs or sexual orientation, etc.) by providing such data, you agree to their processing by us and our service providers if applicable under the conditions set forth in this Privacy Policy.

If you apply for a job with us, you will be required to provide us with your contact information, professional experience, educational history and qualifications, and other information that may be included on your CV. We will also ask for information necessary to complete right to work and background checks. This will be explained further to you at the relevant stage of the job application process.

Data we collect about you.

With regard to your use of our services, we will automatically collect the following information:

Technical information: the Internet protocol (IP) address, your login information, browser type and version, time zone setting, date and time of access, browser plug-in types and versions, operating system, pages visited and platform.
High level data about your sessions: the full Uniform Resource Locators (URL), clickstream to, through and from our marketing sites (including date and time), page response times, download errors, length of visits to certain pages, features used in our web app, page interaction information, and any phone number used to call us.
Cookies: to distinguish you from other users, this helps us to provide you with a good experience when you browse our marketing sites and use our web app. We also use service providers who use cookies with tracking technologies in order to facilitate various features of our Services. It also allows us to improve our services. For more detail on the use and purpose, please see our Cookie policy.

Data we collect from third party sources.

In common with many companies, we collect information about prospective and actual customers from public sources (such as LinkedIn or public registers such as Companies House) and from reputable providers of business information, such as Dunn & Bradstreet. This information typically includes name, job title and contact information.

Data Uses

Data you give us.

We use this information:

To provide you with the information, products, answers and services that you request from us and give you access to the relevant platform and its features;
To take payment of fees for the Services from you;
To notify you about important changes regarding any of our services and platforms, we usually communicate this by email;
To conduct research on the performance and utility of the website and platform to develop and improve the services and features we provide;
Where you do not object (or, where required by applicable law, where you consent), to send you marketing communications or invitations to events we are organising or participating in and/or other information about us and our services that we believe may be of interests to you;
In our web and mobile apps, so you can identify your own work, such as in the site card comments and attachments;
To manage our relationships with suppliers of services to us;
To assist with disputes, claims or investigations and comply with our own legal obligations;
In LandTech Community:

To create and manage your user account (this may be done via your existing Facebook/LinkedIn/Google account);

To connect you, and allow you to communicate with, other users, including those close to your location using the geolocation settings on your device;

To investigate reports about inaccurate or inappropriate content by other users;

In the GMV platform:
to refine our search criteria;
We may contact you about the poll or project where we believe relevant information and updates may be of interest to you; and
Where you apply for a job with us, in order to: (i) consider your application, including running interviews and assessments; and (ii) carry out right to work and background checks necessary to determine whether it is legal and appropriate for you to work for us.

Automatically collected data.

We use this information:

To ensure that our digital platforms function as intended, and allow you to receive the services you request;
To tailor our presentation of content to you and your device;
To administer our services and for internal operations. These include: troubleshooting, data analysis, testing, research, improvements and statistical purposes;
To provide you with technical support and adequately respond to individual needs;
To allow you to participate in interactive features of our service, when you choose to do so; and
As part of our efforts to keep our site safe and secure, including preventing account abuse and detecting possible breaches.

If you use LandInsight GO, and you give us your permission to do so, we will automatically access your mobile phone camera and your location data. We use your camera to enable you to take pictures of sites and save them to your camera roll and/or sites area. You'll then be able to view the pictures in the mobile app and the web app. Meanwhile, we use your location data to facilitate the accuracy of site spotting. You can change these preferences for either of these features in your mobile phone settings at any time. You can also delete the photos from any of our services. If you don't allow us to access your location data, you'll still be able to use our mobile app but it may be more difficult for you to accurately identify a site location.

Data collected from third party sources.

We use this information to improve the quality and accuracy of our customer relationship management data, and to identify prospective customers who may be interested in our services, so that we can share relevant marketing materials with them.

Data shared with third party sources.

We will only share your data with the following categories of third party, and for the following purposes:

Any member of our corporate group, which means our subsidiaries and affiliates, for the purposes described in this policy.
Our service providers (including providers of customer relationship management, online community management software, cloud services, email services and marketing assistance tools and communications software) who help us to provide our services and to perform each of the purposes set out above. Our service providers act on our instructions, and are subject to contractual undertakings that protect the confidentiality and security of your personal data
Organisers who manage events in which case the details will only be used for the purposes of the event you have signed up to.
On the GMV platform, we share answers given to the polls with our clients that have engaged us to conduct the poll, such as property developers, local councils and other organisations wanting to understand public opinion on a project. This may be through relevant communications agencies as part of the services we provide to them. We may analyse and aggregate the information before sharing this with our Clients and their communications agencies, and our Clients may also analyse your information to help shape their projects. Please see any third party privacy policies as required in order to understand the processing of your personal data. Our clients or their communications agency may contact you to invite you to events or exhibitions relating to the project or to ask you for further information relating to the poll (e.g. further details about your opinions or they may ask you to provide a letter of support or otherwise, as determined by them). Our Client engaging in the poll will be specified on the GMV platform and linked to the relevant poll.
Third party service providers (for example, HM Land Registry) if you are an existing customer of such providers and you access their services through our platform. Data may be shared to help these third parties provide services to you.
Third party providers of cookies and similar technologies, as explained in our Cookie Policy.
Our regulators, including supervisory authorities for data protection, and with courts and law enforcement to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies.
Other professional business partners such as lawyers, accountants or auditors.
If, in the future, we sell or transfer some or all of our business or assets to a third party, or invite investment in our company, we may disclose information to a potential or actual third party purchaser of our business or assets.

Links to third party sources.

Our services from time to time may contain links to other websites and applications which are operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through our platforms and sites and we cannot be responsible for personal data that third parties may collect, store and use through their website.

Legal basis

We will only collect, use and share your personal data where we are satisfied that we have an appropriate legal basis to do this. The legal basis we rely upon may impact which rights you have in relation to your personal data (see "Your Rights" below for more information). The legal bases we rely upon are:

Performance of a contract with you. This applies where you contract with us as an individual, and the processing of your personal data is necessary to provide you with the services, in accordance with our General Terms & Conditions and Website Terms of Use.
Your consent. This only applies where we have clearly obtained your consent. For example, we may obtain your consent for direct marketing purposes (although note we may also rely on our 'legitimate interests', where permitted to do so by law). We also rely on your consent to access your camera and location data for LandInsight Go (see above). We also rely on consent for non-essential cookies as required under the relevant laws. Where we rely on your consent, you have the right to withdraw it at any time (for example, by unsubscribing from marketing, changing your mobile app settings, or otherwise contacting us using the details set out in this Privacy Policy).
Legal obligation. This applies whenever we need your personal data to comply with a legal obligation, for example maintaining proper accounting records of your transactions with us, or carrying out right to work checks when you apply for a job with us. We may also be under a legal obligation to share data with courts, regulatory or other governmental agencies.
Legitimate interests. Where the above do not apply, we will have established a legitimate interest to process your personal data for a purpose described in this policy, and will ensure that our interest is not overridden by your rights and freedoms. For example, we have a legitimate interest in:
Maintaining contact information for representatives of our corporate customers, so that we can provide our services to them and administer their accounts;
Collecting business contact information for appropriate prospective customers and sending them relevant information about services we reasonably believe may be of interest to them and their business;
Our use of essential cookies in order to provide you with functional websites;
Conducting direct marketing and keeping you up-to-date with our services and current activities/campaigns; and
Preventing account abuse and detecting possible security breaches with respect to our digital platforms.

Referrals

If you've been referred to our services by a friend, they will be able to provide you with a referral link so that you both can take advantage of our referral scheme benefits. As someone who has been referred to us, we only process your data once you fill in the relevant form to sign up for a free trial and/or use any of our services.

Once you've been referred to us and you choose to use any of our services, you'll then be subject to the relevant sections of this Privacy Policy so please do read them carefully.

Data retention

Our approach is to only retain personal data for as long as is necessary to satisfy the relevant purpose(s) set out in this policy. We maintain a retention policy taking into account all relevant data categories and imposing timeframes that these should be kept for. Upon expiry of those timeframes we have systems in place to ensure the data is deleted or pseudonymised. Some examples of relevant timeframes we have in place are as follows:

We will hold information required to maintain accurate company and accounting records (e.g. records of transactions) for 6 years, after which it will be destroyed.
We will continue to retain personal data where it is necessary for us to establish, exercise or defend legal claims, for example to enforce our contracts or to defend claims from or involving you.
If you apply for a job with us and are unsuccessful, we will retain your application and personal data for a period of no more than 12 months from our last communication, in order to consider you for future positions and for reporting purposes.

You're able to subscribe and resubscribe from our services at any time so we will not delete your data unless you ask us to do so. However, after 12 months of inactivity we will automatically delete your account and all associated data or anonymise it so that you can no longer be identified from the information. We may hold anonymised data indefinitely.

Please see Your Rights, for more information about this. If you would like your data deleted now, you can email us at [email protected]

Data security

We will make sure to use reasonable measures to protect your personal data. This includes both physical and electronic security measures designed to reduce the risk of accidental destruction, loss or unauthorised disclosure. Measures we take include placing confidentiality requirements on our members of staff and staff at our third party service providers, destroying or permanently anonymising data is it is no longer needed for the purposes for which it was collected. We ask that you take care to keep your information and passwords safe and secure when logging in to and using our services from your device.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

In the UK, if you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit https://www.getsafeonline.org/. Get Safe Online is supported by HM Government and leading businesses.

Where we store your data.

We are a UK headquartered group of companies, and primarily your data will be stored and processed in the UK. However, some of our service providers store and process data outside of the UK and the European Economic Area ("EEA"), for example in the United States. Not all countries outside of the UK and EEA have equivalent data protection laws to the UK and EEA, and consequently we have taken steps to ensure that service providers who may process your personal data outside the EEA have put in place appropriate measures to protect your data, such as by entering into a standard contractual clauses approved by the UK Government, EU Commission or a relevant supervisory authority as appropriate. For transfers to the United States, we utilise the Data Protection Framework where applicable. In non-routine circumstances, we may rely on a derogation available under data protection laws to transfer your personal data outside of the UK and EEA without the aforementioned measures in place. You have a right to see a copy of any agreement under which your personal data is transferred outside of the EEA, although this may be redacted for reasons of commercial sensitivity.